
RESPONSIBLE GAMING
Responsible Gaming
Gambling should be entertainment, not a source of income. Royale Casino gives players tools to stay in control: deposit, loss and session limits, reality checks and self-exclusion. Only play with money you can afford to lose.
Control tools
These tools live in your account settings and can be turned on at any time. Tightening a limit takes effect immediately, while loosening it usually applies only after a cooling-off period — this is deliberate, to prevent decisions made in the heat of the moment.
Deposit limit
Set a maximum daily, weekly or monthly deposit. Once the limit is reached, no further deposits are accepted until the period resets.
Loss limit
Caps the maximum you can lose over a chosen period. It helps keep your real spend inside a budget you set in advance.
Session limit
Limits how long a single play session can last. When the time runs out the system warns you and closes the session.
Reality check
A reminder at a set interval (for example every 30 or 60 minutes) showing how long you have been playing and how your balance has changed.
Self-exclusion
Closes your account for a set period (for example 1 day, 1 week, 6 months) or indefinitely. During exclusion, login and deposits are not possible.
Short time-out
If you are not ready for a full exclusion, you can put the account into a short "cooling-off" break of a few days.
Warning signs of problem gambling
If one or more of the following feels familiar, it is time to take a break and seek support:
- Depositing more and more to "win back" what you have lost (chasing losses).
- Playing with money you cannot spare — rent, borrowed money or everyday expenses.
- Hiding how much you play from people close to you, or lying about it.
- Work, study, family or sleep suffering because of gambling.
- Feeling anxious or irritable when not playing, or unable to stop.
This is not a medical diagnosis — only a guide for self-assessment. If you are worried, the first step is to set a limit or take a break.
How to set a limit
Log in
Sign in to your account and open the profile menu.
Open "Responsible Gaming"
In settings, go to the limits and exclusion tools section.
Choose amount and period
Set a figure and a period (day/week/month) for the deposit, loss or session limit.
Confirm
Save it. Tightening applies immediately; loosening takes effect after a cooling-off period.
Help and support resources
If gambling is causing problems for you or someone close to you, you are not alone. The organisations below offer free, confidential information and support. They are independent help services and are not connected to Royale Casino:
- BeGambleAware — free advice and information (begambleaware.org).
- GamCare — support, chat and self-help resources (gamcare.org.uk).
- Gamblers Anonymous — mutual-support groups (gamblersanonymous.org).
- Local support lines — in Azerbaijan, reach out to psychological help and addiction services; your doctor or family health centre can refer you to the right service.
Frequently asked questions
Can I reopen my account after self-exclusion?
The account stays closed until the exclusion period ends. After it finishes, reopening may require extra confirmation and a waiting period — this prevents impulsive decisions.
Does setting a limit affect my bonuses?
Limits are there to protect you and keep play safe. For the exact terms of any active bonus, support can give you a precise answer.
I'm worried about someone close to me — what can I do?
The organisations above support both players and the people around them. An open, non-judgemental conversation and a referral to professional help are useful first steps.
Is Royale Casino licensed?
Operations are carried out under Curaçao licence № ___. More detail is on the About page.
You are in control
For questions, contact the support team, or read more about the brand on the About page. Play only for fun, and only with money you can afford to lose.